eVSM v5 Upgrade - Frequently Asked Questions

1. What's New in v5?

2. I already have eVSM installed. How do I check what version I have?

3. How do I know what version I am entitled to?

4. I own an older version. How can I buy the v5 upgrade at the reduced upgrade price?

5. Do I need to un-install the previous release before I install this upgrade?

6. Will I need a new activation code when I install this upgrade?

7. Can I work with drawings created in earlier releases?

8. Can I work on an eVSM v5 file in earlier releases of eVSM?

9. I own an eVSM v5 License but need to run eVSM v4. Is this possible?

10. What are the system requirements for v5?


1. What's New in v5?

New functions include: Quick eVSM, new Icons, Key Creator, DataLink, New charts, ...see details.


2. I already have eVSM installed. How do I check what version I have installed?

In newer releases of eVSM, the version number is shown at the top of the Stencils. The "About eVSM" dialog box also shows the version number. Click Start>Programs>eVSM Software>About eVSM.

3. How do I know what version I am entitled to?

Version entitlement is based on date of license registration (not date of purchase). This table shows which version you are entitled to based on your registration date.

License Registration Date Version
1-Oct-2010 or later v5.x
1-Jan-2009 or 30-Sep-2010 v4.32
1-Jul-2006 through 31-Dec-2008 v3.51
1-Nov-2004 through 30-Jun-2006 v2.3
Before 1-Nov-2004 v1.6

If you are still unsure, send an E-mail to support@evsm.com with your License # or your last activation code.


4. I own an older version. How can I buy the v5 upgrade at the reduced upgrade price?

Registered users of earlier releases of eVSM can purchase v5 at a discount price of $298.


5. Do I need to un-install the previous release before I install this upgrade?

Yes, you must un-install the old version of eVSM using Add/Remove Programs.


6. Will I need a new activation code when I install this upgrade?

If upgrading from v4.x or an earlier version, then new activation details will be necessary.


7. Can I work with drawings created in earlier releases?

Drawings and associated spreadsheets created in v2 or later versions will migrate to v5. Drawings created in v1 will also migrate but their associated spreadsheets must be recreated. Drawings created in v5 will NOT work with older versions of eVSM.


8. Can I work on an eVSM v5 file in earlier versions of eVSM?

No. eVSM v5 files will not work in older versions of eVSM. You cannot edit a v5 file in earlier releases of eVSM, and there is no way of "downgrading" a v5 file to, say v4. A workaround is available to view or print a v5 file in earlier releases.

Here are the steps for Visio 2003:

  1. In Visio, click "Tools > Options > Security"

  2. Set the "Enable Microsoft Visual Basic for Applications" to Off

  3. Exit Visio, and then open the eVSM v5 document

Steps for Visio 2007:

  1. In Visio, click “Tools > Trust Center > Macro Settings”

  2. Select the “Disable all macros without notification” option, and click OK.

  3. Exit Visio, and then try opening the eVSM v5 document.

Steps for Visio 2010

  1. In Visio, open the Developer ribbon, and click the Macro Security command.

  2. Select the “Disable all macros without notification” option, and click OK.

  3. Exit Visio, and then try opening the eVSM v5 document.

Note: The above steps switch the eVSM VBA Macros Off. You will NOT be able to run eVSM in this state. Therefore, when you are done viewing/printing the v5 documents, you must reverse the above steps.


9. I own an eVSM v5 License but need to run eVSM v4 or v3. Is this possible?

Contact support@evsm.com


10. What are the System Requirements for eVSM v5?

eVSM v5 is supported on Windows 2000/XP/Vista. You must have Visio 2003-2010 and Excel 2000-2010. Both the Standard and Professional editions of Visio are supported. eVSM is supported both on 32-bit and 64-bit Windows platforms, however, only the 32-bit versions of Visio and Excel are support. 64-bit versions of Visio and Excel are NOT supported.

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