If you see the message below, you will need to request assistance from your IT or Microsoft support. It is related to the Windows installation and setup. It's also possible that your antrivirus is preventing Visio.exe from accessing the Kernel32.dll API, which can be fixed by whitelisting Visio.exe.
CallStack:IsLicensed_str,ReadRegistryValue_vnt
Error Number:
Error Description: Can't find DLL entry point GetTickCount in kernel32
Error Module: GKICustomProperty
Error Routine: PerformanceEnter
Error Line Num: 24