I was impressed with the online help screens, and created a sample VSM in about an hour. The software is greatly improved. WOW! With a little more practice I felt comfortable working with the client. The result of an all day session gathering the information was a VSM illustrating over 70 sequential steps – activities and queue time. Nineteen 8.5 x 11 pages. Very nice! The client was impressed and we looked good. Great customer service!
Dave Hollinger, Lean Specialist
List Position
2